Policies
Returns & refund policy
If something isn't right, you have 30 days from delivery to send it back. Here's how it works.
Your 30-day window
You can return most items within 30 days of delivery for a refund. The item should be unused, in its original packaging, and in a resalable condition.
How to start a return
Email us with your order number and a short description of the issue. We'll confirm whether a return is needed and send you the return instructions within one business day.
Refund timing
Once your return arrives and is checked, we process the refund to your original payment method. Refunds usually appear within 5-10 business days depending on your bank or card issuer.
Return shipping
If the item arrived damaged, faulty, or isn't what you ordered, we cover the return shipping. For change-of-mind returns, the cost of return shipping is yours.
Damaged or missing items
Please report any damage or missing items within 7 days of delivery, with a photo where possible. We'll replace or refund without quibble.
Last updated October 2026